Phone
+371 6701 9393
E-mail
info(abols)industra.finance
Daily banking
Payment cards
Payment cards - a customary affair, yet they furnish us with security and convenience in our daily endeavors.
INDUSTRA offers modern payment cards, issued in the international Mastercard® payment system. They ensure perfect convenience, security, straightforward expenditure control, and a range of advantages for our clients all around the world.
- All our issued cards support both contactless and contact payments at shops, as well as online globally. They also facilitate cash withdrawals at any Mastercard-logoed ATM worldwide.
- Effortlessly manage your payment cards through the Industra Bank mobile application - set authorized transaction types and limits, activate, block, freeze, and unfreeze your card (a frozen card can be unfrozen, whereas blocking a card requires ordering a new one).
- Transaction confirmation through FaceID, fingerprint, or code.
- Every payment card offers the option to arrange travel insurance, selecting the most suitable insurance program.
- Receive your card by post or at the nearest Industra Bank’s customer service center.
To obtain a payment card:
- If you are an existing client, please complete the application for card issuance in the internet bank.
- New clients are invited to complete an application for private individuals or legal entities (you can now become our client remotely as well!)
Phone for payment card blocking: during bank business hours +371 67019393, outside bank hours +371 67092555.
Payment Cards for Businesses
For businesses, payment cards are the most convenient way to track transactions in everyday operations or during business trips. The option to issue additional cards for your employees is available. All additional card users can enjoy the same benefits as you. You can determine how the additional card will function and specify the transactions and transaction limits allowed.
Mastercard World Business Credit Card
A prestigious payment card for business people facilitating convenient transactions during business trips and daily activities. The payment card also includes travel insurance (Silver) for additional safety.
- Option to reserve and pay for hotels and use car rental services.
- Zero-interest credit limit (individually assessed).
- Includes a travel insurance program for the cardholder.
- Priority Pass service provides access to more than 1,500 airport lounges in over 143 countries.
- Fast Track ensures expedited access to security checkpoints at global airports worldwide, including Riga, Vilnius, Tallinn.
Mastercard Business Credit Card
A convenient way to track business transactions during business trips and daily needs.
- Option to reserve and pay for hotels and use car rental services.
- Option to issue additional cards for your employees. All additional card users can enjoy the same benefits as you. You can determine how the additional card will function and specify the transactions allowed.
- Zero-interest credit limit (individually assessed).
Payment Cards for Private Individuals
A payment card is a convenient tool for making necessary payments in everyday life or during travels. Our Gold credit card also includes free travel insurance for multiple trips.
Mastercard Gold Credit Card
A prestigious and convenient payment card for daily transactions and travels. The payment card also includes travel insurance for additional security.
- Withdraw cash up to EUR 1,000 per month without commission at any ATM in Europe in euros.
- Option to reserve and pay for hotels and use car rental services.
- Option to issue additional cards for family members or other individuals. All additional card users can enjoy the same benefits as you. You can determine how the additional card will function and specify the transactions allowed.
- Credit limits based on salary.
- Includes a travel insurance (Standard program) for the cardholder.
- Priority Pass service provides access to more than 1,500 airport lounges in over 143 countries.
- Fast Track ensures expedited access to security checkpoints at global airports worldwide, including Riga, Vilnius, Tallinn.
Mastercard Standard Credit Card
A classic credit card providing a convenient way to make purchases in everyday life or during travels.
- Withdraw cash up to EUR 600 per month without commission at any ATM in Europe in euros.
- Option to reserve and pay for hotels and use car rental services.
- Option to issue additional cards for family members or other individuals. All additional card users can enjoy the same benefits as you. You can determine how the additional card will function and specify the transactions allowed.
- Credit limits based on salary.
- Option to purchase travel insurance.
Mastercard Debit
A payment card for convenient daily transactions.
- Withdraw cash up to EUR 400 per month without commission at any ATM in Europe in euros.
- Option to issue additional cards for family members or other individuals. All additional card users can enjoy the same benefits as you. You can determine how the additional card will function and specify the transactions allowed.
- Option to apply for overdraft.
- Option to purchase travel insurance.
Card Activation, Freezing, and Blocking
- To activate your card, navigate to the "Cards" section in the Industra Bank mobile app or internet bank. Choose "Activate" and click "Save." Confirm your selection with the authentication method used in the mobile app or internet bank. Once successfully confirmed, your card will be active and ready for use.
- To freeze or block your card, access the "Cards" section in the Industra Bank mobile app or internet bank. Select "Freeze" or "Block," then click "Save." A frozen card can be unfrozen, while a blocked card becomes unusable and requires ordering a new one.
Secure Online Purchases
For secure online shopping with your card, ensure you have selected a secure authentication method:
- go to the allowed transactions section in the mobile app or internet bank and make sure the "Authentication Method Choice" field is filled;
- if it is empty, choose your preferred authentication method and click "Save";
- confirm your choice using the authentication method you use in the mobile app or internet bank.
- You can also change the authentication method by selecting "Save" after making changes.
For a more convenient online shopping experience, it is recommended to choose the Industra Bank mobile app as the authentication method. Using the mobile app, confirming transactions becomes simpler, more comfortable, and faster, as you will not need to enter a password and code during the transaction confirmation. Instead, use FaceID, fingerprint, or PIN 1 code, depending on your preferences set in the Industra Bank mobile app.
Travel Insurance
24/7 Assistance Hotline +371 6755 8888
Industra Bank, in collaboration with the insurance company Compensa Vienna Insurance Group ADB Latvia branch, offers four insurance programs for cardholders:
- Standard Program
- Silver Program
- Gold Program
- Platinum Program
The Standard travel insurance program is included for Mastercard Gold cardholders and is valid for multiple trips throughout the card's usage period. The Silver travel insurance program is included for Mastercard Business World cardholders and is valid throughout the card's usage period.
If you have chosen the Standard travel insurance program: Your travel insurance policy number is: 27/248/0001/16
| Insured Risks | Insurance Amount |
| Medical Expenses due to illness or accident | 20 000 € |
| Repatriation in case of illness | 5 000 € |
| Necessary medical transport | 1 000 € |
If you have chosen the Silver travel insurance program: Your travel insurance policy number is: 27/248/0002/17
| Insured Risks | Insurance Amount |
| Medical Expenses due to illness or accident | 50 000 € |
| Dental expenses | 100 € |
| Necessary medical transport | 2 000 € |
| Repatriation of insured person in case of illness | 5 000 € |
| Repatriation of insured person in case of death | 5 000 € |
| Baggage delay | 100 € |
| Baggage damage during air transportation | 100 € |
| Baggage loss during air transportation | 500 € |
| Temporary flight delay | 100 € |
If you have chosen the Gold travel insurance program: Your travel insurance policy number is: 27/248/0003/17
| Insured Risks | Insurance Amount |
| Medical Expenses due to illness or accident | 70 000 € |
| Dental expenses | 200 € |
| Necessary medical transport | 5 000 € |
| Repatriation of insured person in case of illness | 7 000 € |
| Repatriation of insured person in case of death | 7 000 € |
| Civil liability | 1 000 € |
| Death in case of accident | 5 000 € |
| Irrecoverable, total disablement | 5 000 € |
| Baggage delay | 200 € |
| Baggage damage during air transportation | 500 € |
| Baggage loss during air transportation | 1000 € |
| Temporary flight delay | 200 € |
| Temporary flight cancellation | 200 € |
| Travel expenses for one family member | 1000 € |
| Telephone call expenses | 50 € |
If you have chosen the Platinum travel insurance program: Your travel insurance policy number is: 27/248/0004/14
| Insured Risks | Insurance Amount |
| Medical Expenses due to illness or accident | 150 000 € |
| Dental expenses | 1 000 € |
| Necessary medical transport | Actual expenses |
| Repatriation of insured person in case of illness | Actual expenses |
| Repatriation of insured person in case of death | Actual expenses |
| Civil liability | 20 000 € |
| Death in case of accident | 20 000 € |
| Irrecoverable, total disablement | 40 000 € |
| Baggage delay | 500 € |
| Baggage damage during air transportation | 2 000 € |
| Baggage loss during air transportation | 2 000 € |
| Insurance of purchases made with the card in case of theft | 1 000 € |
| Temporary flight delay | 500 € |
| Temporary flight cancellation | 500 € |
| Missed transit | 2 000 € |
| Trip cancellation | 2 000 € |
| Trip interruption | 2 000 € |
| Travel expenses for one family member | 3 000 € |
| Telephone call expenses | 100 € |
How to submit an insurance claim?
The insurance claim application must be submitted within 30 days after the accident, choosing the most convenient method for you:
- Sending the insurance claim application by email to: info(abols)compensa.lv
- Filling out the insurance claim application on www.compensa.lv in the "Claims" section
- Visiting "Compensa" customer service centre in person.
When applying for a claim, the following documents must be submitted (detailed information is provided in the insurance terms and conditions):
- Insurance claim application with a detailed description of the accident;
- Medical certificate specifying the exact diagnosis.
Mastercard® Airport Security Fast Track
Enhance your airport security screening experience with the Mastercard® Airport Security Fast Track service.
The Mastercard® Airport Security Fast Track service is available to users of Mastercard World Business and Mastercard Gold credit cards.
With Mastercard Airport Security Fast Track, skip the queue and, upon entering the airport, proceed directly to the fast-track security checkpoint. Enjoy the opportunity to undergo security checks quickly and hassle-free! Specially designated Fast Track checkpoints have been established for maximum convenience at airports.
To access the fast-track security reservation, follow these steps:
- In the Industra Bank internet bank or mobile bank, ensure that the authentication method for online purchases is activated for your Mastercard World Business or Mastercard Gold credit card;
- Register your personal account on the Mastercard Travel Experiences mobile app (available on iOS and Android operating systems) or on the website https://travelexperiences.mastercard.com.
- You can reserve access to fast-track security immediately after registering your account;
- Easily reserve Fast Track for yourself and your travel companions – you can book your fast-track security voucher in just a few steps on the Mastercard Travel Experiences app or the Mastercard Travel Experiences website.
Receive your e-ticket via email or on the app
Upon arriving at the airport, proceed to the Fast Track zone of your departure terminal and present your airport Fast Track e-ticket. Skip the queue and enjoy the opportunity to quickly access airport shops, restaurants, and leisure areas.
Priority Pass
Mastercard World Business and Mastercard Gold payment cards provide the opportunity to access business lounges included in Priority Pass.
To enjoy the privileges of the business lounge, the Priority Pass card must be registered upon entry.
For Mastercard World Business cardholders, one visit to the Priority Pass business lounge is included at no additional cost once per calendar year.
Priority Pass is the world's largest airport business lounge program, providing access to 1500+ airport lounges on five continents, allowing you to enjoy peace, silence, and refreshments.
The list of lounges included in the Priority Pass program is available on the websites www.prioritypass.com/airport-lounges and www.prioritypass.com.