Industra Experience

Industra Experience

Industra Bank’s Remote Customer Service Department Manager on Working at the Bank

Māris Supe is the Manager of Industra Bank’s Remote Customer Service Department. He began his career at Industra Bank three years ago as a customer service specialist. Māris took advantage of the opportunities the bank offered to grow and develop—today, he leads the department.

The Remote Customer Service Department primarily focuses on handling the process of opening various bank accounts, and secondarily provides technical support to both clients and colleagues.

Māris highlights that the most essential qualities for working with customers are stress resilience, empathy, and analytical thinking. Speaking about Industra Bank as a workplace, Māris says: “This is definitely a great place to grow and develop.”

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