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Changes to communication languages and a new version of the General Terms and Conditions. More information

Individuals

2. Cash Operations

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Individuals

In force from 01.09.2026.

Applies to a natural person who has the right to reside in the Republic of Latvia and whose permanent place of residence is in the Republic of Latvia.

2.1. Cash deposit to own account1;2;3

No. Service Servise fee
2.1.1. EUR, USD  
2.1.1.1.    up tо 3 000 (per day) 0.15% of amount (min. 2,00 EUR)
2.1.1.2.    over 3 000 (per day) 0,55% of amount
2.1.2. In other currencies  2,5% of amount (min. 10,00 EUR)
2.1.3. To cover the service fee free of charge

2.2. Cash withdrawal from the account4

No. Service Servise fee
2.2.1. EUR5 1% of amount (min. 20,00 EUR)
2.2.2. In other currencies6 2% of amount (min. 20,00 EUR)

2.3. Additional fees

No. Service Service fee
2.3.1. Preparation of cash for withdrawal in the denominations requested by the Customer  1% of amount (min. 5,00 EUR)
2.3.2. Cash  withdrawal without prior notification4 1,5% of amount
2.3.3. Fine for non-withdrawal of a cash amount ordered in writing  0,5% of the total order

2.4. Money Exchange and Cash Handling Services

No. Service Service fee
2.4.1. Exchange3 of banknotes6 against banknotes of other denomination 1% of amount (min. 10,00 EUR)
2.4.2. Acceptance of worn and damaged banknotes2  
2.4.2.1.

EUR

 free of charge
2.4.2.2.

in other currencies6

 do not accept
2.4.3. Verification of EUR banknotes for validity 0,5 % of amount (min. 10,00 EUR)
2.4.4. Handling of coins7;8  
2.4.4.1.

for Customers who hold an account with the Bank

 5,00 EUR for every 50 coins
2.4.4.2.

for customers who do not hold an account with the Bank

 10,00 EUR for every 50 coins

2.5. Cash windrawal using payment cards issued by other banks at Bank's POS terminals

No. Service Servise fee
2.5.1. Cash withdrawal using payment cards issued by other banks4 (service available at the branch on Muitas Street 1, Riga)  3,5% of amount (min. 5,00 EUR)

1 Foreign currency coins are not accepted by the Bank.
2 The Bank reserves the right not to accept worn and damaged banknotes if they do not comply with the Bank's internal requirements (General Business Terms and Conditions).    
3 The service is available (in all specified currencies) for Customer who hold an account with the Bank.
4 Amounts exceeding EUR 3 000 or the equivalent in another currency must be ordered in writing at a Customer Service Centre at least 2 (two) business days in advance.
5 If the account is being closed and the account balance is up to EUR 10, the service is free of charge.
6 If such currency is available at the Bank.
7 Coins must be sorted by denominations.
8 The coin processing fee is charged in addition to the fee for cash deposit and cash withdrawal transactions. 

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