4. Transfers

In force from 01.04.2025

SHA The payer pays the commission fee set by Industra Bank for the transfer. All other commission fees related to the transfer, including those of the Correspondent Bank, Intermediary Bank, and the Beneficiary's payment service provider, if any, are paid by the Payee. The Payee's payment service provider credits the Payee’s account with the transfer amount after deducting any applicable commission fees. 

OUR All commission fees related to the transfer including fees from Industra Bank, Correspondent Bank, Intermediary Bank, and the Payee's payment service provider are paid by the Payer. The Payer also agrees to cover any additional fees imposed by the banks involved in executing the transfer, if any. Industra Bank reserves the right to deduct additional commission fees from the Customer's accounts without prior approval. The Payee's payment service provider credits the Payee's account with the full transfer amount.  Industra Bank is not liable if the Correspondent Bank, Intermediary Bank, or the Payee's payment service provider fails to follow Industra Bank’s instructions or if the transfer is not received in full due to circumstances beyond Industra Bank’s control. 

¹ An additional commission fee - 1.2% of the amount (min. EUR 350.00), is applied for crediting an incoming payment to an Industra Bank Customer’s account from a credit institution located in countries subject to international sanctions. 
² If the beneficiary's or payer’s bank is registered in one of the high-risk and very high-risk jurisdictions, then the additional fee is charged: 0,5% of the amount (min. EUR 150). The list of countries is available at https://industra.finance/en/bank/questions-and-answers. 
³ This applies only if the Customer's IBAN account number is correctly specified in the "recipient" field of the receiving SWIFT MT 103 message. 
⁴ An additional commission fee - 1.2% of the amount (min. EUR 350.00), is applied for debiting an outgoing payment from an Industra Bank Customer’s account to a credit institution located in countries under international sanctions. 
⁵ The Bank processes the Customer's payment order with a value date determined by the payment priority indicated in the order (Standard, Urgent, Express), considering the Bank’s specified times for payment order submission. The value date may be postponed to the next available date in cases of non-business days at the Bank or non-working days in the relevant currency’s clearing system. 
⁶ D – the date on which the Customer submits the payment order to the Bank. 
⁷ If transfers are directed to banks that participate in  the electronic clearing system of the Bank of Latvia (List of participants).
8 Prerequisites for SEPA:
- The beneficiary’s account number must be in IBAN format.
- The beneficiary bank’s identification code (SWIFT/BIC) must be provided.
- The payment must be sent to EEA countries - Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Liechtenstein, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, as well as the United Kingdom, Andorra, Gibraltar, San Marino, Monaco, Switzerland and Vatican City.
-The payment currency is Euro.
-The payment type is standard.  
-The remitter pays SHA charges (shared charges) of their own bank only.  
-The beneficiary bank and beneficiary details must be correct.
If any of these details are missing, the transfer is processed as an international transfer, and the corresponding fee is applied. 
⁹ Transfers in KZT require prior approval from of the Bank. 
¹⁰ If additional fees are incurred by banks involved in the transfer, Industra Bank reserves the right to deduct these fees from the Customer's accounts without prior approval. 
¹¹ A fee of EUR 0.28 applies, provided the company-service provider holds a current account with Industra Bank.