Changes to communication languages and a new version of the General Terms and Conditions. More information

In force from 01.08.2025

2.1. Cash deposit to own account1;2;3

No. Service Service fee
2.1.1. EUR, USD -
2.1.1.1.

up to 5000,00 (per day)

0,1% of amount (min. 5,00 EUR)
2.1.1.2.

over 5000,01 (per day)

0,5% of amount
2.1.2. In other currencies 2% of amount (min.10,00 EUR)
2.1.3. To cover the service fee free of charge

2.2. Cash withdrawal from the account4

No. Service Service fee
2.2.1. EUR 1% of amount (min. 10,00 EUR)
2.2.2. In other currencies5 2% of amount (min. 20,00 EUR)
2.2.3. Processing of cash payout application, for the delivery of money to the Customer, using the service of the Bank's cooperation partner 0.2% of amount (min. 10,00 EUR, max. 100,00 EUR)

2.3. Additional fees

No. Service Service fee
2.3.1. Preparation of cash for withdrawal in the denominations requested by the Customer 1% of amount (min. 5,00 EUR)
2.3.2. Cash withdrawal without prior notification4 1,5% of amount
2.3.3. Fine for non-withdrawal of a cash amount ordered in writing  0,5% of the total order

2.4. Money Exchange and Cash Handling Services

No. Service Service fee
2.4.1. Exchange of banknotes and coins (EUR)5 -
2.4.1.1.

exchange of banknotes against banknotes of other denomination 

0,5% of amount (min. 5,00 EUR)
2.4.1.2.

exchange of coins against banknotes, and vice - versa, exchange of coins against coins of other denomination3

5,00 EUR for every 50 coins
2.4.2. Exchange of banknotes (in other currencies) 1% of amount (min. 5,00 EUR)
2.4.3. Acceptance of worn and damaged banknotes2  
2.4.3.1.

EUR

free of charge
2.4.3.2.

in other currencies5

do not accept
2.4.4. Verification of EUR banknotes for validity 0,5 % of amount (min. 10,00 EUR)
2.4.5. Handling of coins6;7  
2.4.5.1.

for Customers of Industra Bank

5,00 EUR for every 50 coins
2.4.5.2.

for customers who hold no account with Industra Bank

10,00 EUR for every 50 coins

2.5. Cash windrawal using payment cards issued by other banks at Bank's POS terminals

No. Service Service fee
2.5.1. Cash withdrawal using payment cards issued by other banks4 (service available at the branch on Muitas Street 1, Riga)  3,5% of amount (min. 5,00 EUR)

1 Foreign currency coins are not accepted by the Bank. 
2 The Bank reserves the right not to accept worn and damaged banknotes if they do not comply with the Bank’s internal requirements (General Business Terms and Conditions). 
3 The service is available (in all specified currencies) for Customer who hold an account with the Bank. 
4 Amounts exceeding EUR 3 000 or the equivalent in another currency must be ordered in writing at a Customer Service Centre at least 2 (two) business days in advance.  
5 If such currency is availabile at the Bank. 
6 Coins must be sorted by denominations. 
7 The coin processing fee is charged in addition to the fee for cash deposit and cash withdrawal transaction. 

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